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tk1k operates under a clear policy framework so you know exactly where you stand — what we collect, how we use it, and what steps you can take to review or update your account details. Access to tk1k depends on your local law and eligible regions; read the sections below before using the platform.
Our terms apply to every account registered through tk1k, covering how the platform handles your personal data, transaction records, and account activity. Because access depends on your local law and the eligible regions we serve, you should confirm your situation before opening or continuing to use an account. We collect the information you provide at registration and the transaction data generated when you move funds through bKash, Upay, or Bank Transfer. That data is held in our systems and used only for the purposes described in this policy — verifying your account, processing transactions, and responding to support queries. We do not sell or pass your data to third parties outside the scope of normal payment processing. When we update these terms, we publish the revised version at tk1k/legal/ and note the effective date at the top of the page. Continued use of the platform after that date means you accept the revised terms. If anything in the policy is unclear, the support routes listed on this page are the right place to raise a question — not a third-party interpretation. Terms are written in English and, where there is any conflict between a translated summary and the English text, the English version governs.
Not everything connected to your experience on tk1k sits within this single policy document. The comparison below draws a clear line between what we govern directly and what falls under separate arrangements.
Your registration details, login credentials, and account status are governed directly by these terms. We control how that data is stored, accessed, and deleted upon a valid request from you.
Deposits and withdrawals processed through bKash, Upay, or Bank Transfer generate records held within our system. Those records are covered by this policy; the payment provider's own terms govern their side of the transfer.
The game content supplied by studios available in our lobby — including titles from Pragmatic Play, Habanero, PlayStar, Microgaming, and CQ9 — is governed by those providers' licensing terms, not by this policy.
Any external link, affiliated site, or payment gateway you reach from tk1k operates under its own terms. We are not responsible for the data practices of services outside our direct control.
You have several practical paths available to you when it comes to the data we hold. First, you can review your transaction history directly from your signed-in account page — every deposit and withdrawal processed through bKash, Upay, or Bank Transfer appears there with a timestamp and status. Second, if your name, phone number, or contact details on file are out of date, you can update them through the account settings area; for changes that affect identity verification, our support team will walk you through the required steps. Third, if you believe we are holding data incorrectly or want to request deletion of your account, you can raise that through the contact routes listed in the support section below. We aim to acknowledge all such requests and respond with a resolution path; response times depend on the complexity of the request and current queue. Eligibility for data deletion may be limited by legal retention obligations in the regions where we operate.
Open your account dashboard to see a full transaction log. Every bKash, Upay, and Bank Transfer movement is listed with date, amount, and status — no need to contact support for routine history checks.
Update your email, phone, or address in account settings. Changes to identity documents require support verification; the support team will confirm which documents apply in your case.
Any question about how we handle your data — retention period, third-party sharing, or policy interpretation — can be sent to our support team via the contact routes on this page.
To close your account and request data deletion, contact us directly. We will confirm what data is retained for legal compliance and what is removed, and give you a written response.
If you have a specific question about these terms, your data, or your account rights, use the routes below. We do not respond to policy queries through social media or unofficial channels — the paths listed here are the ones we actively monitor.
Send your query to the address published in the Contact section of tk1k. Include your registered account details so we can locate your record without delay.
The chat widget on tk1k connects you to our support team during published operating hours. For policy questions, describe the specific data or account action you are asking about.
The on-site support form at tk1k/support/ lets you categorise your query — account, transaction, or policy — before submitting. Use the policy category for anything related to these terms.
Our approach to data handling is practical and specific. Here is what we do in each area.
We use session cookies to keep you signed in and analytics cookies to understand how the site is used. You can manage cookie preferences through your browser settings. We do not use tracking cookies to build advertising profiles linked to your account.
Passwords are stored in hashed form and never visible to our team. If you suspect unauthorised access, use the account recovery path at tk1k or contact support immediately to freeze your account while we investigate.
We retain account and transaction data for the period required by applicable legal obligations in the regions where we operate. After that period, data is deleted or anonymised. You can ask for details about the retention period that applies to your account.
If you want to request a change to how we handle your data — such as restricting processing or correcting a record — contact us through the support form. We will confirm receipt and respond with the action taken or the reason we cannot fulfil the request.
Below are the questions we hear most often from account holders about how this policy works in practice.
Access to tk1k depends on your local law and eligible regions. If you are in Bangladesh and your use of the platform is permitted under your local law, these terms apply to your account. You are responsible for confirming that your use is lawful in your location.
When you deposit through bKash, Upay, or Bank Transfer, we record the transaction reference, amount, timestamp, and account status. This data is used to verify your balance and process any subsequent withdrawal request. We do not store your bKash PIN or Bank Transfer credentials.
Send a data access request to the email or support form listed in the contact section of tk1k. Include your registered account email so we can locate your record. We will confirm receipt and provide the data or a summary within the timeframe required by applicable local obligations.
Yes. Submit a deletion request through the support form at tk1k/support/ using the policy category. We will confirm what data is removed and what is retained for legal compliance — transaction records may be held for a defined period regardless of the deletion request.
We publish the updated terms at tk1k/legal/ with an effective date at the top. Continuing to use your account after that date means you accept the revised terms. If a change significantly affects your rights, we will notify you through the email address on your account.
Contact our support team directly through the live chat or support form on tk1k. Describe the specific concern — for example, a transaction record that appears incorrect or a data request that was not fulfilled. We will investigate and respond with a clear outcome.